Website & Product Policies

Product Description & E-Commerce

Steve Bilsborough Ministries sources our online store through a separate e-commerce website. Through this website customers can easily purchase the latest products from Pastors Stephen & Ellen Bilsborough, as well as other originally designed products from Great Life Church. Great Life Church, Inc. and its partner ministries are the proprietary owners of the creative merchandise produced for its online store. This product collection includes original books from Pastor Steve Bilsborough, such as Judah Rise, and written content like the poem “Above.” Along with this, Great Life Church, Inc. produces original apparel, music, devotional books, and more.

Currency

The products from Steve Bilsborough Ministries, whether sold via our e-commerce site or through Amazon, are under the currency category, USD. All products are created, developed, and shipped from the United States.

Customer Assistance

If you are in need of any assistance regarding the products or services you have ordered from Great Life Church, Inc. or Steve Bilsborough Ministries you can contact our office at (352) 293-7673. Or, you can contact us using the provided email icon at the top banner of this website.

Fulfillment Policies

  • Refund policy: If your product is damaged upon arrival, and is purchased through our e-commerce site, please return for an exchanged product or equivalent product value.

  • Shipping or delivery policy: Products are shipped within 3-5 business days, unless they are a pre-ordered book and in that case will ship on the promoted date.

  • Return policy and process: If your product is damaged upon arrival, and is purchased through our e-commerce site, please return for an exchanged product or equivalent product value. Products can be returned to the shipping address found on the item.

  • Cancellation policy: Please contact us directly if you require any changes to your order, we will do our best to assist, however we cannot guarantee the cancellation of ordered after payment has been made.

Legal Restrictions

Great Life Church, Inc. is a 501(c)3 Non-Profit Organization.

Business Address

Great Life Church
14494 Cortez Blvd.
Spring Hill, FL
34613 United States

Privacy Policy

At Great Life Church, Inc. we are committed to protecting the privacy and confidentiality of our members, visitors, and users of our website and other digital platforms. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect:
We may collect personal information, including but not limited to, your name, contact details (such as email address, phone number, and mailing address), date of birth, and any other information you voluntarily provide to us.

2. Use of Information:
We may use your personal information to:
- Provide you with requested services, resources, or information.
- Process your donations or contributions.
- Send you administrative communications, such as updates, newsletters, and event details.
- Respond to your inquiries, comments, or prayer requests.
- Customize and improve our services, website, and digital platforms.
- Comply with legal obligations and protect the rights and safety of our members and visitors.

3. Sharing of Information:
We may share your personal information with:
- Trusted third-party service providers who assist us in operating our services or conducting our activities. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Other Great Life Church members or volunteers, but only if you have given us explicit consent to share your information.
- Law enforcement or regulatory authorities if required to comply with legal obligations or protect against fraud, unauthorized use, or other illegal activities.

4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will take reasonable steps to ensure the accuracy and currency of your information.

5. Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies on our website and digital platforms to enhance your user experience, analyze trends, and track your interactions. You have the option to disable cookies through your browser settings, although this may affect the functionality of certain features.

7. Third-Party Websites:
Our website and digital platforms may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy:
We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take prompt steps to delete the information.

9. Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [contact information].

Please note that this Privacy Policy is intended as a general guideline and may be supplemented or modified by additional privacy notices or statements provided to you in specific situations or at specific points of data collection.